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Smile digital banking outage: what are your rights?

Smile digital banking outage: what are your rights?

The Co-operative Bank's digital brand is working to fix technical issues that have locked customers out of their online and mobile accounts.

Confirmation of Payee deadline: how will it affect your online banking?

Confirmation of Payee deadline: how will it affect your online banking?

Find out how online banking payments could change under the new rules, which aim to reduce the risk of bank transfer fraud.

Fraud warning: banking with Windows 7 is unsafe

Fraud warning: banking with Windows 7 is unsafe

Microsoft has pulled support for Windows 7, meaning users will no longer receive crucial safety updates. Find out what you can do to bank safely.

Revealed: the best and worst banks for online security

Revealed: the best and worst banks for online security

The latest banking investigation from Which? reveals the best and worst banks for online security, exposing those lagging behind the rest of the industry. Our tests were performed by independent...

Tandem Bank launches Monzo-style round-up savings account – but with interest

Tandem Bank launches Monzo-style round-up savings account – but with interest

Tandem, like Starling and Monzo, has launched a new 'round up' savings account which automatically collects spare change. Find out how it measures up.

Santander to axe 140 bank branches in 2019

Santander to axe 140 bank branches in 2019

Santander will close 140 branches before the end of 2019. Which? explains which branches are set to close and how customers can access services.

Can the Post Office really plug the gap as bank branches are shut down?

Can the Post Office really plug the gap as bank branches are shut down?

Banks have closed down thousands of high-street branches over the past three decades and instead ploughed millions into the Post Office to serve people’s basic banking needs. But customers are uncomfortable...

Does a green padlock mean a website’s safe?

Does a green padlock mean a website’s safe?

The ASA recently ruled a Barclays ad was misleading because it implied all websites with green padlocks are safe.

Open a bank account with a selfie: Metro Bank launches online application

Open a bank account with a selfie: Metro Bank launches online application

You can now open a Metro Bank current account online. Which? explains how to apply, and looks at how the account compares with others on the market

Could this be the key to preventing devastating bank transfer fraud?

Could this be the key to preventing devastating bank transfer fraud?

Which? finds out how the new confirmation of payee measure will help make your online banking experience more secure.

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