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Neon Beach leaves customers in the dark about made-to-order lights

Neon Beach leaves customers in the dark about made-to-order lights

Neon Beach, an online retailer selling made-to-order neon signs, left customers waiting months for their orders before falling into administration in March 2021. Which? spoke to scores of aggrieved customers...

Don’t buy: Floor Mats UK breaking consumer law, warns Which?

Don’t buy: Floor Mats UK breaking consumer law, warns Which?

UK shoppers should avoid Floormats.co.uk as customers are being unfairly asked to send substandard goods back to Germany out of their own pocket, warns Which?.  We have received a string...

Problems with retail, energy and telecoms are on the rise

Problems with retail, energy and telecoms are on the rise

Despite consumers having made almost double the number of complaints about businesses than last year, they are increasingly choosing not to raise issues directly with companies, the Ombudsman Services has...

The last Christmas posting dates for 2018

The last Christmas posting dates for 2018

We round up the Royal Mail Christmas posting dates for the UK and internationally. Plus, find out the last delivery dates for popular online shops including Amazon, John Lewis and Marks & Spencer

Early elf or last-minute Santa: how late do you leave Christmas shopping?

Early elf or last-minute Santa: how late do you leave Christmas shopping?

A quarter of shoppers only start buying their Christmas presents a few weeks before but most people don't have a preference whether they buy gifts online or in-store.

Wimbledon warning: unauthorised tickets sold by touts will be cancelled

Wimbledon warning: unauthorised tickets sold by touts will be cancelled

Wimbledon warning about buying tickets to the tennis from touts on Gumtree or Ebay because they will be cancelled.

Online contact lens supplier ceases trading after complaints pile up

Online contact lens supplier ceases trading after complaints pile up

Jersey-based online contact lens supplier Planet Connect Ltd has been forced to stop trading by Jersey Trading Standards after a string of complaints

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