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‘My Adidas trainers from Sports Direct didn’t turn up – I want my money back’
Which? reveals best and worst sports shops

Which? reveals best and worst sports shops

What are the best websites and shops to buy trainers, sports clothes and equipment from? Which? reveals the best retailers, from Sports Direct to Sweaty Betty.

‘Way Day’ furniture deals to launch this week: what is Wayfair and is it any good?

‘Way Day’ furniture deals to launch this week: what is Wayfair and is it any good?

With Wayfair’s annual ‘Way Day’ sales deals coming later this week, we take a closer look at the online furniture retailer.

‘Two hours to collect a ‘no-drill’ pet gate that needs a drill. I’m furious with Argos’

‘Two hours to collect a ‘no-drill’ pet gate that needs a drill. I’m furious with Argos’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, I ordered a pet gate from Argos after moving...

Neon Beach leaves customers in the dark about made-to-order lights

Neon Beach leaves customers in the dark about made-to-order lights

Neon Beach, an online retailer selling made-to-order neon signs, left customers waiting months for their orders before falling into administration in March 2021. Which? spoke to scores of aggrieved customers...

Which? calls for clarity on post-Brexit delivery charges

Which? calls for clarity on post-Brexit delivery charges

From import charges to confusing returns processes, post-Brexit rules mean shopping with European retailers isn’t as simple as it used to be. In fact, two in five of us who...

Brexit: the new online shopping and delivery charges you need to know

Brexit: the new online shopping and delivery charges you need to know

Delivery delays, surprise charges on cross-border import costs, and a hike in card surcharges later this year – some of us have  been surprised by extra charges when shopping online...

Mother’s Day flower delivery disaster? How to get it put right

Mother’s Day flower delivery disaster? How to get it put right

Selecting the most beautiful of blooms could only be half the battle for some this Mother’s Day. With lockdown restrictions still in place, many will put their faith in flower...

Recycled paper and bamboo toilet tissue subscription services: what are the options?

Recycled paper and bamboo toilet tissue subscription services: what are the options?

Which? takes a look at recycled paper and bamboo toilet tissue providers, Who Gives a Crap, Bumboo, The Naked Sprout and The Cheeky Panda, to see what they offer.

Coronavirus: extended returns policies and your rights to a refund

Coronavirus: extended returns policies and your rights to a refund

With high street stores shut, and government guidance instructing us to only leave home for essential reasons, you might be wondering how to return any unwanted Christmas gifts or lockdown...

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