Jersey-based online contact lens supplier Planet Connect Ltd has been forced to stop trading by Jersey Trading Standards after a string of complaints
New law bans ticket touts from using bots to bulk buy event tickets. Which? offers top tips for protecting yourself from dodgy ticket sellers online.
The ASA recently ruled a Barclays ad was misleading because it implied all websites with green padlocks are safe.
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.
Today, for World Consumer Rights Day 2018, Which? is one of more than 200 consumer associations worldwide calling for better consumer protection when shopping on an online marketplace.
We’ve named Moonpig’s 12 Red Roses the best online bouquet for Valentine’s Day 2018, after putting seven of the biggest florists in the UK through their paces in a head-to-head...
How much do you know about 2017? To celebrate the New Year take the ultimate Which? quiz and find out
Shoppers are avoiding the cold and crowds on Boxing Day and buying online instead. If you've bought an item that isn't what you expected, know your online shopping rights to return it.
The Advertising Standards Authority (ASA) has launched a formal investigation into claims that Amazon is failing to live up to its Prime one-day delivery claims. About 200 people have complained...
Make sure your presents and gifts arrive in time for Christmas day by checking the last Christmas delivery dates for the Royal Mail and key online shops