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Are challenger energy brands taking over?

British Gas, EDF Energy, Eon, Npower, Scottish Power and SSE have long dominated the energy market. Is this set to change as challengers Bulb, Octopus Energy, Ovo Energy and Shell Energy grow? Could you switch and save money on energy?

Is it worth switching energy supplier for £50 reward?

Bulb, Good Energy, Octopus, Ovo and others are offering cash rewards to tempt you to switch energy supplier. But why are they paying out and is it too good to be true? We reveal what you should consider before you follow the money.

Economy Energy stops trading days after being banned from taking on new customers

Economy Energy has stopped trading, leaving 235,000 customers waiting for a new energy supplier. If you’re an Economy Energy customer, find out what to do now, if you’ll get your money back and read advice for pay-as-you-go customers.

Energy companies face complaints crackdown

Energy companies are being investigated over how they handle customer complaints, including First Utility, Ovo Energy, Scottish Power and Utilita. Find out how your energy company rates, plus compare gas and electricity prices for the best deal.

Should I get a smart meter yet?

The latest on the smart meter roll-out from British Gas, EDF Energy, Npower and more, including smart meters and solar panels and the gas meters where some energy companies won’t replace with smart meters.

Npower gas and electricity price rise affects one million customers

Npower announces it will increase gas and electricity prices by £64 per year.

Trickiest energy companies to leave

Exclusive Which? research reveals the big energy companies it’s hardest to switch away from. Plus top tips on switching energy supplier with ease.

How long does your energy company keep you on hold?

Energy companies’ customer response times tested, including British Gas, Eon, EDF and Npower. Is it faster to use live chat or phone your energy company?

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