Economy Energy has stopped trading, leaving 235,000 customers waiting for a new energy supplier. If you’re an Economy Energy customer, find out what to do now, if you’ll get your money back and read advice for pay-as-you-go customers.
Energy companies are being investigated over how they handle customer complaints, including First Utility, Ovo Energy, Scottish Power and Utilita. Find out how your energy company rates, plus compare gas and electricity prices for the best deal.
The latest on the smart meter roll-out from British Gas, EDF Energy, Npower and more, including smart meters and solar panels and the gas meters where some energy companies won’t replace with smart meters.
Npower announces it will increase gas and electricity prices by £64 per year.
Exclusive Which? research reveals the big energy companies it’s hardest to switch away from. Plus top tips on switching energy supplier with ease.
Energy companies’ customer response times tested, including British Gas, Eon, EDF and Npower. Is it faster to use live chat or phone your energy company?