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Coronavirus: will my summer holiday go ahead? Should I cancel?

Coronavirus: will my summer holiday go ahead? Should I cancel?

Find out when you should rebook a holiday that’s been disrupted due to coronavirus and whether you can cancel your summer holidays now that the FCO has permitted travel to 59 countries.

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When should I book a holiday? This summer or wait until 2021?

When should I book a holiday? This summer or wait until 2021?

From quarantine rules and air bridges to travel insurance and airline cancellation policies we answer your questions on whether it’s safe to book a holiday.

Will I get my money back if my holiday company goes bust?

Will I get my money back if my holiday company goes bust?

British consumers could lose thousands in the event of travel company failures. 

Tui finally allows customers to claim refund online for cancelled holidays

Tui finally allows customers to claim refund online for cancelled holidays

UK’s largest holiday operator still refusing to pay cash refunds unless customers accept refund credit note first

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UK’s biggest airlines and holiday providers breaking the law over cancellation refunds

UK’s biggest airlines and holiday providers breaking the law over cancellation refunds

A growing number of leading airlines and holiday providers are either refusing to refund customers or issuing credit notes automatically for cancelled flights and package holidays, new Which? Travel research has found.

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Five European package holiday hotspots that will be cheap in 2020

Five European package holiday hotspots that will be cheap in 2020

Fluctuations in the value of the pound and the collapse of Thomas Cook might have made you put holiday plans for 2020 on hold. But, new research from Which? Travel shows that good-value package holidays can still be found.

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Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook customers who paid by direct debit should be refunded in 14 days, but for all others Atol refunds have been delayed.

Thomas Cook and Tui rated worst for package holidays

Thomas Cook and Tui rated worst for package holidays

Big names Thomas Cook and Tui have come bottom Which? Travel's package holiday provider survey. Other holiday companies offer a better experience at low prices.

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Ryanair and eDreams fail our mystery shop on holiday protections

Ryanair and eDreams fail our mystery shop on holiday protections

A new Which? Travel investigation reveals the UK’s biggest travel agents are putting travellers at risk of missing out on crucial package holiday protections.

The worst travel agents for problems revealed

The worst travel agents for problems revealed

Substandard accommodation, incompetent reps and terrible customer service topped the list of problems encountered by which members on their most recent holiday. Find out which travel agents and tour operators proved to be the most problematic and why.

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