Closing someone's broadband, utility and mobile accounts after they've died can be stressful, but there are ways to make the process run more smoothly.
Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%. Plusnet’s line rental costs are increasing,...
From tomorrow (2nd October) until the 10th October, Plusnet is offering £70 cashback on its Unlimited Fibre deal if you go through Which? Switch Broadband.
More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month
Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.
Each week, we scan the broadband landscape to find great savings on new deals. This week, Plusnet's cashback offer comes to an end.
Broadband customers who stay with the same provider and don’t haggle for a better deal are being hit with loyalty penalties of up to £220 a year on average. We...
Standard broadband customers may be paying more than fibre customers, despite dealing with slower speeds and more connection drop-outs. Pricing analysis of some of the UK’s biggest providers shows that...
Our latest survey has found huge differences in the amounts paid by TV & broadband customers - a large proportion of Sky and Virgin Media subscribers paying significantly more for their bundle than customers of other major providers, such as Plusnet, TalkTalk and EE.
We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.