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Are you overpaying with expensive TV and broadband providers?

More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month

Price hikes and drop outs – the worst TV and broadband providers for complaints

Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.

Broadband deal of the week: time running out on Plusnet’s cashback offer

Each week, we scan the broadband landscape to find great savings on new deals. This week, Plusnet's cashback offer comes to an end.

Loyal customers pay as much as 40% more for broadband

Broadband customers who stay with the same provider and don’t haggle for a better deal are being hit with loyalty penalties of up to £220 a year on average. We...

Could you upgrade to fibre broadband and save money?

Standard broadband customers may be paying more than fibre customers, despite dealing with slower speeds and more connection drop-outs. Pricing analysis of some of the UK’s biggest providers shows that...

Over a quarter of Sky customers pay more than £100 per month for TV & broadband

Our latest survey has found huge differences in the amounts paid by TV & broadband customers - a large proportion of Sky and Virgin Media subscribers paying significantly more for their bundle than customers of other major providers, such as Plusnet, TalkTalk and EE.

Broadband providers are coming up short on speed

We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.

Which? reveals best and worst broadband providers

The results of our latest broadband survey prove that some of the UK’s biggest providers are letting customers down when it comes to speed and reliability. We’ve gathered feedback from...

BT’s ‘most powerful wi-fi signal’ ads banned by the ASA

The Adverting Standards Authority (ASA) has banned another four broadband adverts from BT, some of which star Deadpool actor Ryan Reynolds.

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