More than half of PPI claimants still waiting for a decision
Thousands are still waiting for their banks to make a decision on their PPI claims, six months after the claim deadline. This is despite the industry regulator giving banks and...
PPI refunds could be delayed until summer 2020
It could take up to a year for some PPI claims to be resolved, despite the regulated eight week deadline, Which? has found. The Financial Conduct Authority (FCA), the UK...
Already made a PPI claim? You could still be owed money
Lloyds, NatWest and Royal Bank of Scotland (RBS) have improved their payment protection insurance (PPI) complaints processes for checking against a claimant’s full policy history following a Which? investigation, but...
Are you sure you don’t have a PPI claim?
Which? is urging people who haven’t yet made PPI claims to do so after hearing from several people who got payouts despite them thinking they weren’t owed anything. One person received more than £18,000. Which? can help you start a PPI claim for free.
Use the bank holiday to check if you’re owed PPI, urges the FCA
Use the May bank holiday to make a free PPI claim with Which? and see if you're owed money.