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PPI mis-selling scandal: an insider view

Which? spoke to a former business manager who worked for a major UK bank to find out how and why PPI was sold to customers ahead of the PPI claim...

PPI claims firm charges staggering 39% in fees

Which? has found claims management company The PPI Team is breaking FCA rules by overcharging double the commission it is allowed to on PPI claims.

Already made a PPI claim? You could still be owed money

Lloyds, NatWest and Royal Bank of Scotland (RBS) have improved their payment protection insurance (PPI) complaints processes for checking against a claimant’s full policy history following a Which? investigation, but...

Angry young woman arguing talking on phone at home, dissatisfied girl calling customer service, having problem of conflict during telephone conversation, shouting gesturing while speaking by cell

Customers could be denied PPI refunds as claims deadline looms

Millions could be owed additional compensation for mis-sold payment protection insurance (PPI), following a Which? Money investigation into the way banks handle claims. The story of one Which? member led...

Public given increased protection from nuisance calls

Tough new measures are coming into force today to end the blight of nuisance calls. Consumers must be given the choice to 'opt-in' to receive these calls and rogue companies making unsolicited calls related to personal injury claims could now be fined up to £500,000.

Senior couple making PPI claim

Which? reveals the banks making PPI claims difficult

Over the next 12 months, there could be millions, if not billions of pounds left to claim for mis-sold PPI. The deadline is 29 August 2019. Use our free Which? PPI claim tool to start a claim today, before it's too late.

PPI claims process risks discouraging victims

Consumers have just over a year to claim compensation for mis-sold PPI, but new Which? research has revealed that one in five (18%) people making a mis-selling claim are still...

Hasta la PPI, baby: Arnie wants you to hurry up and make a PPI claim

With the deadline for claiming mis-sold PPI less than 18 months away, Which? can help you claim now for free.

Company fined £300,000 for making 8.7 million nuisance calls

A company’s been fined £300,000 for making more than 8.7 million nuisance calls and having a ‘blatant disregard for the law’.

Grab a slice of the PPI

Today, Which? is urging as many people as possible to make a PPI claim now – as there is little more than 18 months left before the claims deadline. The...

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