Britannia plumbed new depths with a one-star rating in most categories, including cleanliness, in this year’s survey of UK hotel chains. It was described as a ‘dirty hovel’ by one guest, landing the bottom spot for the eighth consecutive year.
Which? Travel's annual survey of more than 8,000 hotel guests reveals the UK chains where customers routinely experience problems. Find out which UK hotel chains to avoid, and which ones to choose for a hassle-free stay
Britannia has been rated the worst hotel chain in the UK for the seventh year in a row, receiving an abysmal customer score of just 39% for its neglected hotels.
Premier Inn is the latest hotel chain to launch a brand that claims to offer small rooms for small prices but is it good value?
Hotel rooms have been shrinking in recent years, especially in city centres where rates are high. But don't assume that the smallest room will offer the cheapest price.
Britannia has been rated the worst hotel chain in the UK in a Which? survey. See what happened when our reporter went undercover at the chain’s rundown’ and ‘hopelessly neglected’ Royal Albion Hotel in Brighton.
Apple, Richer Sounds and Nationwide Building Society were among the brands honoured today at the annual Which? Awards. Hosted by BBC news presenter Naga Munchetty and Which? Group chief executive,...
For the fifth year running, Britannia has come bottom in a Which? Travel survey of large hotel brands. Which? asked its members to rate UK hotel chains on everything from...