Passengers lost almost four million hours to significantly delayed trains last year. This is why we need automatic compensation.
Some train companies ask for 24 pieces of information for compensation claims. It's this level of complexity that shows why automatic compensation is needed.
We've spoken to passengers who've claimed back hundreds of pounds in rail compensation over the last few months. Why don't more of us do it?
Britain’s rail passengers could face delays and cancellations once again, as more improvement works and timetable changes are planned for 2019. That’s according to a report by the Public Accounts...