
‘Buy now, pay later’ returns nightmares: how to get your money back
'Buy now, pay later' (BNPL) schemes are quick and easy to sign up to at the checkout, but returning items isn't always as straightforward.

Energy supplier holding £100s of your money? Find out how to get it back
Are you in credit with your energy supplier? Find out how to see if you’re owed money for gas and electricity and how to get it back. Plus see 10 ways to save money on gas and electricity during the coronavirus lockdown.

Does your energy company owe you £100s?
Paying your energy bills by direct debit can mean you build up credit without realising and be owed £100s by your energy company. Find out how to get your money back. Compare gas and electricity prices to find the best deal for you.

Over 75 and paying for a TV licence? There’s still time to get it for free – and bag a refund
Pensioners can still benefit from almost a year of free TV licence services – and could also get a refund if they've been paying since they turned 75.

Safety alert: Durex recalls condoms over fears they may burst
Durex is recalling some batches of Durex Real Feel and Durex Latex Free condoms over fears that a limited number of condoms may burst when used towards the end of...

More online retailers step up to clarify return rights following Which? investigation
Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.

Which? reveals the online retailers getting your refund rights wrong
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.

Millions owed Power of Attorney refund: are you eligible?
Find out if you're owed a refund for your Power of Attorney application.

Millions of rail passenger journeys delayed in the past year
Passengers lost at least 3.6m hours to significantly delayed journeys in the past year, according to research from Which?. As rail fares are expected to rise by an average of...

Lost money to scammers via Western Union? How to claim your refund
Victims duped into paying fraudsters via money transfer service Western Union can now claim a refund. Which? explains how you can claim.