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New ‘right to repair’ laws introduced: what do they actually mean for you?

New ‘right to repair’ laws introduced: what do they actually mean for you?

Manufacturers will now have to make spare parts available for washing machines, washer-dryers, dishwashers, refrigerators and TVs the first time. Repairs also need to be done using common everyday tools. But Which? are asking for the government to go further.

Seven common fridge freezer faults and how to deal with them

Seven common fridge freezer faults and how to deal with them

Our checklist of the seven most common fridge freezer faults will help you decide which you can fix yourself and when it's time to call in the professionals.

Repair or replace: what to do when common appliance faults happen

Repair or replace: what to do when common appliance faults happen

Find out the fixes you can do yourself, the ones best left to professionals and when it’s time for a new machine

More online retailers step up to clarify return rights following Which? investigation

More online retailers step up to clarify return rights following Which? investigation

Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.

Which? reveals the online retailers getting your refund rights wrong

Which? reveals the online retailers getting your refund rights wrong

Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.

Boilers broke down in one fifth of UK homes last year

Boilers broke down in one fifth of UK homes last year

A fifth (18%) of UK homes were left out in the cold in the past year, after their boilers broke down. Repair bills cost £270 on average, but 5% of people...

Currys and PC World laptop repairs – do they have the Knowhow?

Currys and PC World laptop repairs – do they have the Knowhow?

Computers are essential tools in our lives, often crammed full of treasured photos, important documents and sensitive personal information. It can be a nightmare if they go wrong, and losing...

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