HMV has been placed into administration - we explain your rights with gift vouchers and refunds when a retailer goes bust.
If you're looking for a new mattress, our survey results on the best and worst mattress brands and mattress retailers will help you decide where to shop.
Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.
In the wake of yet more turmoil for well loved high-street brands, we look back at how we've changed the way we shop
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.