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Royal Mail paid out more than £7m in compensation last year

Royal Mail received 1,025,799 complaints in 2017/18, and paid out £7,725,510 in compensation, according to figures from its Annual Consumer Complaints report. Complaints to the postal service included those around...

Three million scam letters intercepted in past 18 months – but can you spot a postal scam?

Royal Mail claims it has intercepted three million scam letters after clamping down on fraudsters 18 months ago. The mail delivery service launched new initiatives to ‘keep one step ahead...

Royal Mail fined for sending more than 300,000 nuisance emails

If you're receiving unwanted marketing communications, you can use your rights to manage how companies use your data and report bad behaviour to the ICO.

Don’t miss the last posting dates for your Christmas deliveries

Make sure your presents and gifts arrive in time for Christmas day by checking the last Christmas delivery dates for the Royal Mail and key online shops

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