From the collapse of Thomas Cook to ongoing Brexit uncertainty, a lot happened has happened in the past 12 months. Here we look back at the key moments of 2019 and arm you with everything you need for the year ahead.
British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.
Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.
From chicken ‘slop’ to cake that could double as a ‘building brick’, Which? Travel reveals just how unappetising airline food can be. Passengers have been snapping some of the worst offenders on their phones – and the results are truly alarming.
Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.
From last-minute package holidays to not being ripped-off by Ryanair’s currency exchange, we’ve pulled together tips from our recent investigations and reviews to help you save on your half-term holiday.
Under half of all Ryanair complaints brought to the Civil Aviation Authority (CAA) in the first quarter of 2019 resulted in a possible payout for the passenger.
Ryanair passengers are being sucked in by low fares only to be charged a premium for add-ons, Which? Travel has found. While the Irish carrier offered the lowest airfares in our snapshot research, it was the priciest for extras when we purchased baggage, seat selection and in-flight food. A £48 flight from London to Alicante soared to £170 – more than tripling in price.
British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.
First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.