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Flybmi collapse: your refund rights for cancelled flights

Flybmi has gone bust, leaving hundreds of passengers with worthless tickets. Find out if you can get a refund or some money back through travel insurance, Atol, Section 75 or the chargeback scheme.

Which? warns of suspected scam holiday booking website

Holiday booking site Myhouseboatsamsterdam.com has reportedly tricked victims into making bank transfers by posing as a legitimate business, leaving them hundreds of pounds out of pocket.  The site is currently...

Online contact lens supplier ceases trading after complaints pile up

Jersey-based online contact lens supplier Planet Connect Ltd has been forced to stop trading by Jersey Trading Standards after a string of complaints

Toys R Us UK goes into administration

Toys R Us UK has gone into administration today. Find out what this means for your returns, gift cards and faulty goods.

Lloyds Bank bans Bitcoin credit card payments

Lloyds customers looking to invest in the likes of Bitcoin, Etherium and LiteCoin no longer have the option to invest using their credit card

Christmas shoppers missing out on credit card protections

Two in five shoppers are not intending to use credit cards at all for Christmas shopping this year, new Which? research has found. Most of the 2,000 shoppers questioned said...

Ask an expert: How to dispute a rejected Section 75 claim

Every week, Which?’s money experts answer your financial queries. You can submit your questions to money-letters@which.co.uk, or via our Facebook or Twitter pages. Q. I thought that Section 75 claims...

Credit card confusion: shoppers losing out on refund rights

Ripped-off shoppers seeking a refund from their credit card company are being let down by an antiquated piece of consumer protection law, a Which? Money investigation has found. Section 75...

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