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Get the best from the sales: five things to remember this Black Friday

Get the best from the sales: five things to remember this Black Friday

Don't get stung by Black Friday deals that are too good to be true. Whether it's a fridge freezer, mattress, laptop or TV, our tips will help you bag a bargain.

It’s two weeks until Black Friday

It’s two weeks until Black Friday

It's two weeks to Black Friday and people are already preparing. Find out what you need to know, how to get a good deal and what it takes to get your money back if you change your mind after you've bought.

No-deal Brexit could be chaotic, Which? warns

No-deal Brexit could be chaotic, Which? warns

Which?’s no-deal Brexit report shows that the immediate aftermath from leaving the EU without a deal could be 'chaotic'. It also shows that consumers believe a no-deal Brexit would have a negative impact on their consumer rights

Update: House of Fraser delivery problems – your consumer rights

Update: House of Fraser delivery problems – your consumer rights

Frustrated and confused House of Fraser customers complain about late deliveries on social media following Mike Ashley Sports Direct takeover - Which? explains your delivery and online cancellation rights. Don't get left out of pocket.

House of Fraser rescued from administration: what does it mean for customers?

House of Fraser rescued from administration: what does it mean for customers?

Sports Direct, owned by billionaire Mike Ashley, has agreed to buy struggling high street department store House of Fraser for £90m in cash, it was revealed this on 10 August....

More online retailers step up to clarify return rights following Which? investigation

More online retailers step up to clarify return rights following Which? investigation

Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.

Which high street shops do you miss the most?

Which high street shops do you miss the most?

Find out which high street shops we miss the most, from BHS to Woolworths. We reveal what people miss about the 90s high street, and how shopping has changed.

What does the future hold for the British high street?

What does the future hold for the British high street?

The outlook for the British high street seems bleak, with numerous retailers, including M&S, House of Fraser and Waitrose, announcing store closures, and others going into administration. But does it have to...

Is this the end for the British high street?

Is this the end for the British high street?

In the wake of yet more turmoil for well loved high-street brands, we look back at how we've changed the way we shop

Get John Lewis vouchers for your old socks with new buy-back scheme

Get John Lewis vouchers for your old socks with new buy-back scheme

Find out more about John Lewis's trial of a service that means it will buy back your old John Lewis clothes for John Lewis shopping vouchers. The scheme aims to cut down on the 300,000 tonnes of clothes that go to landfill.

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