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Best & worst broadband 2019: big providers failing customers

In our latest survey, we've found that the customers with the biggest broadband providers are the least likely to be satisfied.

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

Which? Christmas gift guide: more great present ideas for under £50

Shopping for Christmas presents but don't fancy spending big? Our tech gift guide covers smart hubs, headphones, blenders and more

Loyal broadband customers pay more than customers who switch

Our recent survey of 7,000 broadband customers found that 71% have been with their broadband provider at least three years. Usually when you've spent three years with a provider, any enticing introductory offer will have ended - meaning you've been moved onto a more expensive standard tariff.

Slow speeds and price hikes – worst broadband providers revealed

Our latest broadband satisfaction survey of more than 7,000 broadband customers found that price increases, slow speeds, connection dropouts and router problems were among the most common grievances across the 12 biggest broadband providers – but some are far worse than others.

Could you upgrade to fibre broadband and save money?

Standard broadband customers may be paying more than fibre customers, despite dealing with slower speeds and more connection drop-outs. Pricing analysis of some of the UK’s biggest providers shows that...

Over a quarter of Sky customers pay more than £100 per month for TV & broadband

Our latest survey has found huge differences in the amounts paid by TV & broadband customers - a large proportion of Sky and Virgin Media subscribers paying significantly more for their bundle than customers of other major providers, such as Plusnet, TalkTalk and EE.

Update: Amazon to bid for Premier League TV rights – and what that could mean for football

Amazon is worth twice as much as Sky and BT combined. The way you watch the Premier League could change entirely should it bid for exclusive match rights next month

woman frustrated with computer

BT, TalkTalk and Vodafone top list of most complaints made to Ofcom

Find out which broadband, mobile and pay TV service providers come out worst in terms of complaints from October to December 2017, according to Ofcom. Compare how the likes of Sky, TalkTalk and BT fare in comparison to our annual survey of broadband customers in the UK.

Broadband providers are coming up short on speed

We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.

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