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What is Sky Broadband Boost and should I get it?

What is Sky Broadband Boost and should I get it?

Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?

How to fix the most common TV and broadband problems

How to fix the most common TV and broadband problems

We surveyed over 3,000 TV and broadband customers and found that as well as slow speeds, customers had faced connection drop-outs, long outages, router issues and TV channels not working.

Nectar card points now redeemable in Sky Store: what can your rewards buy?

Nectar card points now redeemable in Sky Store: what can your rewards buy?

Nectar cardholders can now use their Nectar points to buy films and series at the Sky Store. Find out how it works and what titles you can purchase.

Are you overpaying with expensive TV and broadband providers?

Are you overpaying with expensive TV and broadband providers?

More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month

Why do people stick with their TV and broadband provider?

Why do people stick with their TV and broadband provider?

Our survey of 1000 TV and broadband customers found that the majority had been subscribed for at least five years - but they're not always sticking with their provider because they like it.

Price hikes and drop outs – the worst TV and broadband providers for complaints

Price hikes and drop outs – the worst TV and broadband providers for complaints

Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.

Sky to raise its broadband and TV prices in April

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

Loyal broadband customers pay more than customers who switch

Loyal broadband customers pay more than customers who switch

Our recent survey of 7,000 broadband customers found that 71% have been with their broadband provider at least three years. Usually when you've spent three years with a provider, any enticing introductory offer will have ended - meaning you've been moved onto a more expensive standard tariff.

Slow speeds and price hikes – worst broadband providers revealed

Slow speeds and price hikes – worst broadband providers revealed

Our latest broadband satisfaction survey of more than 7,000 broadband customers found that price increases, slow speeds, connection dropouts and router problems were among the most common grievances across the 12 biggest broadband providers – but some are far worse than others.

Could you upgrade to fibre broadband and save money?

Could you upgrade to fibre broadband and save money?

Standard broadband customers may be paying more than fibre customers, despite dealing with slower speeds and more connection drop-outs. Pricing analysis of some of the UK’s biggest providers shows that...

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