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Smart meter installations in homes fall yet again: should you get one?

The number of smart meter installations in homes fell by 2.2% between April and June compared with January to March, putting the government’s smart meter roll-out further behind. There have...

Your smart meter questions answered

We’ve answered some of the most common questions about smart meters, including what are smart meters, are smart meters bad for your health, do smart meters mean your bills will increase and what data smart meters share.

How to switch energy firm and keep your smart meter smart

What you need to know about switching energy supplier with a smart meter, from the experts at Which? Plus how to keep your smart meter smart, and what to do if your gas or electricity smart meter has turned dumb, or stopped working.

Half of smart meters stop working when you switch energy firm

Half of people with smart meters found that they stopped working when they switched energy supplier, exclusive Which? research reveals. Find out if your smart meter will turn dumb, or your in-home display will stop working.

Smart meter

Smart meter advert banned for misleading consumers

A radio advert by Smart Energy GB has been banned for making ‘misleading’ claims that consumers could save money simply by getting a smart meter installed. Fourteen listeners complained to...

Energy firms are running out of time to meet 2020 smart meter rollout deadline

According to Which?'s analysis large suppliers are behind schedule, having installed only 11 million smart meters to date, just under a quarter of existing meters that could be replaced. The government has also announced the expected savings for installing a smart meter has more than halved, dropping from £26 to £11 a year.

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