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Doll containing toxic chemical found on sale at Smyths Toys

A popular Cry Babies doll aimed at children aged 18 months and older contains a toxic chemical that’s been banned by the EU for use in toys. Find out what our tests found and what to do if you’ve bought this toy from Smyths.

Toys sold in Argos, Smyths and Amazon recalled over safety concerns

Three children's toys sold by Argos, Smyths and Amazon have been subject to a product safety recall in the last month. Find out what to do if your children's toys are affected and your recall rights.

Hamley’s, Smyths and Argos sell slimes containing chemicals up to four times higher than EU safety limit

We tested 13 slimes and putties from a range of high street and online retailers including Amazon, Ebay, Etsy, Argos and Hamleys to see whether those slimes on sale for Christmas passed EU safety standards. More than forty per cent of the slimes and putties we tested failed the EU safety standard for toys (EN 71-3).

Revealed: the child car seat retailers ‘putting babies’ lives at risk’

A Which? undercover investigation into car seat retailers has discovered most stores are failing to ask key safety questions of parents, potentially putting children’s lives at risk. We sent mystery...

Best and worst high street shops of 2018 revealed by Which? poll

Lush, Savers and Smyths Toys top the rankings of our annual customer survey while WHSmith finishes at the bottom of the pile, amidst trying times for the UK retail industry

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