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Rail firms ranked: which train companies failed to impress stressed commuters?

Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...

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More train hell for commuters

Ticket prices are going up, with the average fare rising by 3.4% this month but train companies aren’t keeping their customers happy according to the results of our latest survey....

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Make your Southern season ticket compensation claim now

Due to the huge levels of disruption during 2016, train operator Southern is compensating customers who travelled regularly on its network. However, tens of thousands of Southern customers eligible for compensation are yet to...

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