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Smart TVs losing access to streaming apps: how severe is the issue?

TVs losing access to streaming apps is one of the most common complaints we get at Which?, but is this an endemic issue ignored by retailers and manufacturers alike, or a smaller issue that points to a fault with specific TVs? We surveyed 2,050 members of the public to find out.

What to do if your Samsung TV has lost access to BBC iPlayer

TVs losing access to catch-up apps is a frustrating problem that won't go away. With the issue appearing to affect Samsung TVs more than most, we contacted Samsung to see if there was a simple solution to get the app back.

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