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My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

Non-essential travel in the UK and abroad is still banned by the government due to coronavirus, but some companies are still not cancelling their bookings leaving consumers out of pocket.

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448 years lost to significant train delays in 2018, Which? reveals

448 years lost to significant train delays in 2018, Which? reveals

Passengers lost almost four million hours to significantly delayed trains last year. This is why we need automatic compensation.

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Revealed: how train companies are adding unnecessary hassle to claiming compensation

Revealed: how train companies are adding unnecessary hassle to claiming compensation

Some train companies ask for 24 pieces of information for compensation claims. It's this level of complexity that shows why automatic compensation is needed.

Train pain and flight strikes: are you prepared for Easter travel disruption?

Train pain and flight strikes: are you prepared for Easter travel disruption?

If your flight is delayed or cancelled this Easter, you could be owed compensation. If your train journey is disrupted, you could get money back.

Update: Are you missing out on hundreds of pounds in rail compensation?

Update: Are you missing out on hundreds of pounds in rail compensation?

We've spoken to passengers who've claimed back hundreds of pounds in rail compensation over the last few months. Why don't more of us do it?

Rail fare rises 2019: how much more will you pay from today?

Rail fare rises 2019: how much more will you pay from today?

We take a look at what the 3.1% fare hike means in real terms for train passengers.

Travelling by train this Christmas? Here’s your disruption survival guide

Travelling by train this Christmas? Here’s your disruption survival guide

We explore the key disruptions affecting festive travellers, compensation and refund rights, and other festive travel tips.

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Train complaint at a standstill? Now there’s a new way to hold rail companies to account

Train complaint at a standstill? Now there’s a new way to hold rail companies to account

The new Rail Ombudsman will mean if you think your complaint about your train journey is unfairly rejected, you'll be able to take it further.

Tardy trains revealed: is your station Britain’s most disrupted?

Tardy trains revealed: is your station Britain’s most disrupted?

Find out which UK train stations have the most late and cancelled train services and the train companies which are the most tardy. We also explain how to claim compensation for train delays and cancellations.

Train delays: do you know when you can claim compensation?

Train delays: do you know when you can claim compensation?

Reflecting on the latest compensation figures and the announcement of one-click compensation, we don't think enough is being done.

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