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Travelling by train this Christmas? Here’s your disruption survival guide

We explore the key disruptions affecting festive travellers, compensation and refund rights, and other festive travel tips.

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Train complaint at a standstill? Now there’s a new way to hold rail companies to account

The new Rail Ombudsman will mean if you think your complaint about your train journey is unfairly rejected, you'll be able to take it further.

Tardy trains revealed: is your station Britain’s most disrupted?

Find out which UK train stations have the most late and cancelled train services and the train companies which are the most tardy. We also explain how to claim compensation for train delays and cancellations.

Train delays: do you know when you can claim compensation?

Reflecting on the latest compensation figures and the announcement of one-click compensation, we don't think enough is being done.

TransPennine Express Train service in York Station.

Train companies will soon be held to account by new complaints process

If frustrated train passengers aren't happy with the outcome of their complaints, from November they can take it to a free-to-use ombudsman service.

Five smart ways to prepare for Pride

The Pride in London Parade takes place on Saturday 7 July from 12pm (midday). The parade sets off from Portland Place, moving down Oxford Circus, along Regent Street to Piccadilly Circus,...

One in five GTR and Northern trains at least 10 minutes late following timetable chaos

Passengers on Northern and GTR trains could be entitled to delay repay compensation due to the timetable chaos.

UPDATE: Commuters who suffered the train timetable chaos expected to be paid ‘millions’

Some Northern commuters are set to be compensated for the timetables chaos which has seen hundreds of trains cancelled and delayed.

Family life, work and finances disrupted thanks to train timetable chaos, say passengers

If your Northern or GTR train was delayed or cancelled, you could be owed money - make a claim now.

More than 9,000 flights set to depart from UK airports this bank holiday weekend

This bank holiday weekend, 9350 commercial flights are scheduled to take-off across the UK as holidaymakers look to make the most of the long weekend and half-term holidays.

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