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‘I went overdrawn whilst waiting for a Trainline refund’

‘I went overdrawn whilst waiting for a Trainline refund’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, During the so-called summer ‘pingdemic’ I had to cancel...

Don’t Buy: Trainline’s ticket insurance doesn’t cover coronavirus

Don’t Buy: Trainline’s ticket insurance doesn’t cover coronavirus

Trainline’s ticket ‘travel insurance’ doesn’t bring many extra benefits, warns Which?  Which? research has found that paying extra for Trainline’s travel insurance doesn’t give you much more cover than you...

UK domestic flights nearly 50% cheaper than the train, but six times worse for carbon

UK domestic flights nearly 50% cheaper than the train, but six times worse for carbon

Several new domestic flight routes have launched in 2021. But while flights can be quicker than trains, the difference in environmental impact is huge.

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Flexible train tickets on sale now: how much could you save?

Flexible train tickets on sale now: how much could you save?

Flexible train tickets are now on sale. Which? explains how they will work and how much you could save on the cost of returning to the office.

Flexible train tickets: will your part-time commute get cheaper?

Flexible train tickets: will your part-time commute get cheaper?

Returning to the office part-time could get cheaper under new proposals put to the government. Which? talks to GWR and Northern about their plans.

Rail fares rise: how to cut the cost of your commute

Rail fares rise: how to cut the cost of your commute

Rail fares will rise by up to 2.8% in January, in line with July’s Retail Price Index (RPI) inflation rate. Find out how to keep costs down.

Is it worth buying a railcard for cheap train tickets?

Is it worth buying a railcard for cheap train tickets?

With the 26-30 railcard recently launching nationally, we look at a range of railcards to explore whether it's worth buying one.

Rail fare rises 2019: how much more will you pay from today?

Rail fare rises 2019: how much more will you pay from today?

We take a look at what the 3.1% fare hike means in real terms for train passengers.

Complaints about complaints: train passengers fed up with how they’re treated

Complaints about complaints: train passengers fed up with how they’re treated

Rail passengers complaining to their rail service aren't satisfied with how they're treated, showing why the new rail ombudsman can't come soon enough.

Train delays: do you know when you can claim compensation?

Train delays: do you know when you can claim compensation?

Reflecting on the latest compensation figures and the announcement of one-click compensation, we don't think enough is being done.

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