We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Easter travel disruption: Can you claim compensation if your plans are affected?

With train strikes, planned engineering works and snow on the way find out what you could be entitled to claim compensation for.

Train companies’ misleading claims hit buffers

From this weekend, passengers left out-of-pocket because of a failure by their train company will not be put off from claiming by misleading terms and conditions. The industry-wide National Rail...

‘Beast from the East’ fallout causing travel havoc

Flights and trains across the UK have been cancelled or disrupted and the Met Office has issued a red weather warning as ‘Beast from the East’ grips Britain. Commuters are...

Confirmed train timetables set to be delayed

For up to six months, Network Rail will only confirm train timetables six weeks in advance meaning some passengers who book journeys 12 weeks out might be eligible for refunds....

Frustrated rail passengers set for streamlined complaints process

Frustrated train commuters will have a free-to-use ombudsman service to complain to when their travel plans are disrupted, the rail regulator has announced. The Office of Rail and Road (ORR)...

South Western Railway commuters face fresh disruption amid more strike action

South Western Railway workers have announced a four-day strike later this month due to a continuing dispute over safety. The strike action will take place from Friday 16 February until...

More train hell for commuters

Ticket prices are going up, with the average fare rising by 3.4% this month but train companies aren’t keeping their customers happy according to the results of our latest survey....

Posted on

Millions of rail passenger journeys delayed in the past year

Passengers lost at least 3.6m hours to significantly delayed journeys in the past year, according to research from Which?. As rail fares are expected to rise by an average of...

Posted on

Cheapest Christmas fares: Buy your train tickets today

You could save up to 79% by booking your train ticket home for Christmas today, according to Which? research. With 12 weeks to go until Christmas Eve, many of the...

Back to top
Back to top