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Coronavirus Read our latest advice
My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

My airline, train or accommodation won’t cancel, but restrictions mean I can’t travel – can I get my money back?

Non-essential travel in the UK and abroad is still banned by the government due to coronavirus, but some companies are still not cancelling their bookings leaving consumers out of pocket.

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UK holiday cottage companies refuse to refund Easter breaks

UK holiday cottage companies refuse to refund Easter breaks

Which? has heard from hundreds of disappointed holidaymakers who are struggling to get their money back from UK cottage companies like Hoseasons and Sykes Cottages.

Coronavirus: How are my UK holiday plans affected?

Coronavirus: How are my UK holiday plans affected?

The coronavirus crisis has put UK holidays on hold. Here are your refund and rebooking rights if you've been forced to cancel because of social distancing restrictions.

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Coronavirus: your UK transport rights from trains and coaches to ferries and car insurance

Coronavirus: your UK transport rights from trains and coaches to ferries and car insurance

The government has warned against all but essential travel across the country to delay the spread of coronavirus. Less of us will be commuting as people are encouraged to work...

Flybe goes into administration: your rights and how to get a refund

Flybe goes into administration: your rights and how to get a refund

Troubled regional airline Flybe has collapsed. We explain Atol protection, and how to get a refund from your bank, card provider or insurer.

Flight plight: 1.3 million passenger journeys at least three hours late

Flight plight: 1.3 million passenger journeys at least three hours late

Last year about 1.3 million air passenger journeys were severely delayed at least three hours - find out your rights if your flight is delayed or cancelled, and join our call for automatic compensation.

New package holiday rules finally make booking online safer

New package holiday rules finally make booking online safer

New package holiday regulations will align the UK with the EU Package Travel Directive and give holidaymakers better protection.

Snowstorms wreck travel plans – but what are your rights?

Snowstorms wreck travel plans – but what are your rights?

Passengers face a second day of travel disruption as wintry weather leaves flights cancelled and delayed. Queues and cancellations occurred at airports across the country, with those travelling in or...

More than a million passengers had severe flight delays last year

More than a million passengers had severe flight delays last year

Almost 1.2 million passengers suffered severe flight delays last year and many could be entitled to compensation, according to the latest Which? investigation. As many families across the country get set to...

Your BA flight delay compensation rights

Your BA flight delay compensation rights

British Airways (BA) passengers experienced delays and cancellations over the bank holiday weekend after a major IT systems failure caused global flight disruption. On Saturday morning, BA cancelled all flights...

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