From carrying hand sanitiser on Ryanair, to avoiding Clacton-on-Sea altogether, Which? Travel rounds up the year's most important lessons to help you have hassle-free holidays in 2020.
Holidaymakers looking to save money on accommodation should use Kayak, Which? Travel research has found. The metasearch engine consistently offered the best price when we pitted the five most used travel comparison sites against each other.
Skyscanner is the best website for finding cheap air fares, according to research by Which? Travel. Using 10 popular flight routes we pitted the seven most popular flight comparison websites against each other to see which consistently found the best price. The metasearch site (it aggregates data from other search engines) found the cheapest fare six out of 10 times in our snapshot experiment. It backs up what customers told us in our latest survey.
Some of the highest ranked hotels on TripAdvisor reached the top by using fake reviews, a new investigation from Which? Travel has shown.
Holidaymaker photos reveal the reality behind some of the idyllic holidays advertised online. From rusty sunloungers to dingy hot tubs, a report by Which? Travel shows what happens when travel agents over-promise and under-deliver.
A fraudster has been jailed for selling fake Tripadvsior reviews to hospitality companies in one of the first cases of its kind. He was the owner of Promo Salento, a company which sold fraudulent listings to business owners to help boost their profiles on the site.
Little known Travelzoo saw off industry giants to be crowned the best hotel booking site in a survey by Which? Travel. The membership-only site, which is free to join, outperformed its better-established rivals Booking.com and Hotels.com with an overall score of 80%. The surprise result also saw another big player, Lastminute.com, left languishing at the bottom of the table with a mediocre 61%.
Travel agents are still promoting tourist attractions that are cruel to animals, according to research by Which? Travel. Many of the big names, including Tui, Trailfinders and Expedia, claim to...