Small holiday companies pay refunds - while multinationals such as Tui and Ryanair stall
Customers who booked trips before the coronavirus outbreak but no longer feel safe to travel, or don’t want to go, risk losing money as the government has deemed it’s now safe for some overseas trips to go ahead.
Customers of Travel Republic and Loveholidays could lose their money if told to self-isolate before a trip, while easyJet Holidays refuses to confirm policy
Will you have to wear a face mask on the plane, will the kids' clubs be open, what about the pool? Which? Travel answers all your questions about summer 2020 holidays.
Holidaymakers who’ve been persuaded to accept credit notes rather than cash refunds are facing huge price increases when they try to re-book.
UK’s largest holiday operator still refusing to pay cash refunds unless customers accept refund credit note first
Huge numbers of people are being asked to pay thousands for summer holidays which might be cancelled - with no promise of a quick refund.
Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.
Big names Thomas Cook and Tui have come bottom Which? Travel's package holiday provider survey. Other holiday companies offer a better experience at low prices.
Thomas Cook passengers experienced the worst delays compared to any other major airline in 2018. Flyers had a one in nine chance of arriving back from their holidays more than...