Airlines slammed by customers for delays over refunds for cancelled flights, with Virgin Atlantic and Ryanair rated worst
When will the Boeing 737 Max fly in the UK – what Tui and Ryanair say if you don’t want to fly on it
Not all passengers will be warned in advance if 737 Max operates on their route
TUI, the UK’s biggest tour operator, has put its summer 2022 holidays on sale. The company says many customers are keen to make up for missed trips this year, so...
Many reputable providers are trying lure customers back with promises of free amendments if COVID-19 restrictions mean they are unable to travel. Some even allow you to get a full refund if you simply change your mind. Here we round-up the best flexible booking options from companies who have been treating their customers right during the pandemic.
Small holiday companies pay refunds - while multinationals such as Tui and Ryanair stall
Customers who booked trips before the coronavirus outbreak but no longer feel safe to travel, or don’t want to go, risk losing money as the government has deemed it’s now safe for some overseas trips to go ahead.
Customers of Travel Republic and Loveholidays could lose their money if told to self-isolate before a trip, while easyJet Holidays refuses to confirm policy
Will you have to wear a face mask on the plane, will the kids' clubs be open, what about the pool? Which? Travel answers all your questions about summer 2020 holidays.
Holidaymakers who’ve been persuaded to accept credit notes rather than cash refunds are facing huge price increases when they try to re-book.
UK’s largest holiday operator still refusing to pay cash refunds unless customers accept refund credit note first