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Energy companies face complaints crackdown

Energy companies are being investigated over how they handle customer complaints, including First Utility, Ovo Energy, Scottish Power and Utilita. Find out how your energy company rates, plus compare gas and electricity prices for the best deal.

Should I get a smart meter yet?

The latest on the smart meter roll-out from British Gas, EDF Energy, Npower and more, including smart meters and solar panels and the gas meters where some energy companies won’t replace with smart meters.

Top five cheapest energy deals for March 2018

Concerned about your heating bill after last week’s freezing temperatures? See the top five cheapest energy deals for March 2018 to start saving money.

Eon logo with piles of money

Big Six energy company’s bills rise as temperatures freeze

Eon is cutting some of its energy bill discounts for customers on its standard tariff. This could add £45 to your yearly energy bill.

How to avoid paying a standing charge on your energy bills

The cheapest gas and electricity deals for low users or second home owners, plus what is a standing charge and how to avoid overpaying on gas and electricity.

How long does your energy company keep you on hold?

Energy companies’ customer response times tested, including British Gas, Eon, EDF and Npower. Is it faster to use live chat or phone your energy company?

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