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Loyal broadband customers pay more than customers who switch

Our recent survey of 7,000 broadband customers found that 71% have been with their broadband provider at least three years. Usually when you've spent three years with a provider, any enticing introductory offer will have ended - meaning you've been moved onto a more expensive standard tariff.

Top five cheapest energy deals for June 2018

Which? reveals the top five cheapest gas and electricity deals for June 2018. Find out if you could save £434 on energy, plus the contracts that won’t tie you down.

Which? Awards 2018: winners revealed

Apple, Richer Sounds and Nationwide Building Society were among the brands honoured today at the annual Which? Awards. Hosted by BBC news presenter Naga Munchetty and Which? Group chief executive,...

Should I get a smart meter yet?

The latest on the smart meter roll-out from British Gas, EDF Energy, Npower and more, including smart meters and solar panels and the gas meters where some energy companies won’t replace with smart meters.

Npower and SSE merger will be subject to further checks

Npower and SSE merger decision announced by the Competition watchdog. Should you switch gas and electricity supplier?

Should you buy broadband from your energy company?

Is it good value to buy broadband and mobile from your energy firm? Deals from SSE, Utility Warehouse, First Utility and Economy Energy compared by Which?

The top reasons to choose your next energy supplier

Why did you choose your energy company? The top reasons for picking a gas and electricity supplier revealed, plus why you should switch.

Broadband providers are coming up short on speed

We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.

Do you feel under pressure to get a smart meter?

Energy customers have told Which? they feel under pressure to get a smart meter. We look at letters from energy companies about smart meter installations.

Should you be tempted by energy company freebies?

Smart thermostats, £50 vouchers, boiler cover and LED lightbulbs are among freebies on offer with new gas and electricity tariffs. Are you tempted?

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