Ticket holders are fighting for refunds from secondary ticketing seller Viagogo for events cancelled or postponed by coronavirus, Which? has found. Viagogo’s website states that customers are only entitled to...
Viagogo has been forced to give ticket buyers more information and make it easier for them to get their money back in a landmark court ruling.
Secondary ticketing site Viagogo is being taken to court by the CMA. Know your secondary ticketing rights by learning how to protect yourself from dodgy ticketing selling online and how to claim your money back when things goes wrong.
Viagogo is being investigated for misleading pricing by the National Trading Standards
Find out what the new rules could mean for you, what the problems have been with secondary ticketing websites, and how to avoid being ripped off.
Secondary ticketing sites are breaking the law, according to the competition watchdog, which is widening its investigation of the sites' poor practices.
As many as one in four tickets to popular music, theatre and sporting events are for sale on secondary ticketing websites, according to a new Which? investigation. Hundreds or even thousands...
Up to 10,000 tickets for Ed Sheeran’s 2018 UK stadium tour which were sold on the secondary market have now been cancelled, according to the tour promoters. Ed Sheeran’s 2018...
Music and theatre tickets are still being sold unlawfully on some of the UK’s biggest secondary ticketing sites, new Which? research reveals.
Which? spent eight weeks monitoring of the biggest secondary ticketing websites and found evidence that the market is failing fans.