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Viagogo customers face fight to get cancelled and postponed event refunds

Viagogo customers face fight to get cancelled and postponed event refunds

Ticket holders are fighting for refunds from secondary ticketing seller Viagogo for events cancelled or postponed by coronavirus, Which? has found. Viagogo’s website states that customers are only entitled to...

Viagogo facing new court action

Viagogo facing new court action

Viagogo has been forced to give ticket buyers more information and make it easier for them to get their money back in a landmark court ruling.

Viagogo taken to court over secondary ticketing rights

Viagogo taken to court over secondary ticketing rights

Secondary ticketing site Viagogo is being taken to court by the CMA. Know your secondary ticketing rights by learning how to protect yourself from dodgy ticketing selling online and how to claim your money back when things goes wrong.

Viagogo investigated for misleading prices

Viagogo investigated for misleading prices

Viagogo is being investigated for misleading pricing by the National Trading Standards

Google cracks down on secondary ticketing websites

Google cracks down on secondary ticketing websites

Find out what the new rules could mean for you, what the problems have been with secondary ticketing websites, and how to avoid being ripped off.

Secondary ticketing websites are ‘breaking the law’

Secondary ticketing websites are ‘breaking the law’

Secondary ticketing sites are breaking the law, according to the competition watchdog, which is widening its investigation of the sites' poor practices.

One in four tickets touted on resale sites

One in four tickets touted on resale sites

As many as one in four tickets to popular music, theatre and sporting events are for sale on secondary ticketing websites, according to a new Which? investigation. Hundreds or even thousands...

As many as 10,000  tickets for Ed Sheeran’s 2018 UK tour cancelled

As many as 10,000 tickets for Ed Sheeran’s 2018 UK tour cancelled

Up to 10,000 tickets for Ed Sheeran’s 2018 UK stadium tour which were sold on the secondary market have now been cancelled, according to the tour promoters. Ed Sheeran’s 2018...

Event tickets still being sold unlawfully

Event tickets still being sold unlawfully

Music and theatre tickets are still being sold unlawfully on some of the UK’s biggest secondary ticketing sites, new Which? research reveals.

Which? probes ticket resale rip-off

Which? probes ticket resale rip-off

Which? spent eight weeks monitoring of the biggest secondary ticketing websites and found evidence that the market is failing fans.

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