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Vodafone technical issue sees customers hit by £10,000 bills

Vodafone has apologised after a technical error resulted in some customers receiving roaming charges of up to £10k. Don't be left out of pocket - know your rights, challenge your bill and make a claim.

Get up to £100 voucher with Vodafone fibre broadband

Until the 15th October, Vodafone is offering £100 as a voucher when you take out the Superfast 2 package through Which? Switch Broadband.

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.

Best and worst UK mobile networks revealed for 2019

The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.

Update: Mobile providers are charging people for phones they already own

New research from Citizens Advice has revealed that an estimated 4 million people in the UK have been charged for phones they already own, costing consumers a total of £490 million extra on their mobile phone contracts.

Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone's broadband adverts have been banned by the ASA after it concluded that its 'speed guarantee' was misleading. Find out what you can do if you're experiencing lower-than-expected broadband speeds.

Is Vodafone Broadband’s free tech gifts offer really a good deal?

Vodafone is offering what appears to be a pretty alluring deal for new and existing customers - a free tech gift up to the value of £199. What's the catch?

World Cup 2018: How to save on mobile roaming in Russia

With the World Cup in Russia, many fans are getting ready to head over and support the Three Lions. If you are one of the 30000+ England fans making the trip, read our advice on the best deals that will save you money.

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has said that some companies are coming up short in serving their customers. It has named TalkTalk the worst broadband provider while Vodafone and Virgin Mobile earned...

Broadband providers are coming up short on speed

We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.

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