Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.
The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.
New research from Citizens Advice has revealed that an estimated 4 million people in the UK have been charged for phones they already own, costing consumers a total of £490 million extra on their mobile phone contracts.
Vodafone's broadband adverts have been banned by the ASA after it concluded that its 'speed guarantee' was misleading. Find out what you can do if you're experiencing lower-than-expected broadband speeds.
Vodafone is offering what appears to be a pretty alluring deal for new and existing customers - a free tech gift up to the value of £199. What's the catch?
With the World Cup in Russia, many fans are getting ready to head over and support the Three Lions. If you are one of the 30000+ England fans making the trip, read our advice on the best deals that will save you money.
Ofcom, the telecoms regulator, has said that some companies are coming up short in serving their customers. It has named TalkTalk the worst broadband provider while Vodafone and Virgin Mobile earned...
We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.
You can save money by venturing away from provider websites but still get the same deal - or an even better one. We reveal the best deals we've seen for the S9 and S9+.
New research exploring which mobile phone network is fastest in Great Britain has revealed that EE comes up trumps – offering the highest speeds in eight out of 11 regions...