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Broadband, mobile & TV services

High-speed broadband not meeting consumer expectations

Customers expecting to receive high-speed broadband are often left disappointed with the speeds they receive, according to new Which? research. Our latest analysis, as part of our Fix Bad Broadband campaign, suggests...

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BT offers to bring 10Mbps broadband to 99% of the UK by 2020

BT has offered to bring 10Mpbs broadband to 99% of UK households by 2020 and provide full coverage by 2022. Is that better than the governments plans?

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Which? reveals the cheapest mobile provider for your top 10 holiday hotspots outside Europe

What are the roaming charges outside the EU? We researched 15 UK mobile providers to find the cheapest one 12 of the most popular holiday destinations.

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Which? reveals UK’s slowest broadband

Our research has found numerous regions in the UK with poor broadband speeds falling short of the 10Mbps Government Universal Service Obligation target.

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Which? campaign to Fix Bad Broadband hits the road

Which is campaigning to fix bad broadband and we're driving around the UK to hear what you think of your broadband provider and your internet service.

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Amazon Channels brings live TV networks to Prime Video

Amazon Prime Video branches out from video on demand with the addition of Amazon Channels. Is this new live TV subscription service worth it?

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Mobile provider Three fined for 999 call failures

Ofcom has fined mobile service provider Three £1.9m after it identified a weakness in its network that could prevent its users from calling 999.

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Five essential free travel apps for iPhone and Android

Thanks to an EU regulation it's never been cheaper to use your phone abroad. We've picked five free travel apps to make the most of your holiday and data.

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BT’s ‘most powerful wi-fi signal’ ads banned by the ASA

The Adverting Standards Authority (ASA) has banned another four broadband adverts from BT, some of which star Deadpool actor Ryan Reynolds.

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EU roaming charges scrapped – so what’s the catch?

From 15 June anyone can use their bundled texts, minutes and mobile data anywhere in the EU for no extra charge. The new ruling is an EU regulation, which is effectively a Europe-wide law. This means all UK providers, from the biggest to the smallest, must adhere to it.

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