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Broadband, mobile & TV services

Ofcom reveals the mobile and broadband providers with most complaints

Ofcom reveals the mobile and broadband providers with most complaints

Quarterly data reveals which broadband and mobile providers get the most calls to Ofcom about their service

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Virgin Media broadband exit fees under fire

Virgin Media broadband exit fees under fire

Virgin Media has been attracting media attention because it charges customers to terminate their contract even if they move to an area where it doesn’t offer coverage.

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Cheapest 4G broadband deals

Cheapest 4G broadband deals

Which? takes a look at the best 4G broadband deals currently on the market

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Freeview vs on-demand – the best place to watch festive films

Freeview vs on-demand – the best place to watch festive films

The Muppet Christmas Carol, Die Hard, Home Alone, they're all Christmas classics, but if you want to watch them what streaming service do you need?

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Ofcom announces plan to make switching mobile providers easier

Ofcom announces plan to make switching mobile providers easier

Customers who wish to switch mobile phone providers will be able to do so via a free text message, following a review by telecoms industry regulator Ofcom. Ofcom says the...

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BT notifies customers of price hikes

BT notifies customers of price hikes

Update (December 6): BT is currently rolling out emails to customers notifying them of price increases. If you’re affected, note that you have a 30 day notice period from receipt...

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New research: EE offers the fastest 4G speeds in Great Britain

New research: EE offers the fastest 4G speeds in Great Britain

New research exploring which mobile phone network is fastest in Great Britain has revealed that EE comes up trumps – offering the highest speeds in eight out of 11 regions...

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Which? campaign win: Broadband providers told to advertise more realistic speeds

Which? campaign win: Broadband providers told to advertise more realistic speeds

The body that writes and maintains the UK’s advertising codes has ordered broadband providers to change the way they promote their services, warning that current practices could mislead customers. After...

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Which? research suggests providers could overestimate broadband speed by up to 62%

Which? research suggests providers could overestimate broadband speed by up to 62%

Which? analysis suggests there can be big shortfalls in the average broadband speeds in some local authority areas when comparing estimates by providers against actual speeds reported using a speed...

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Broadband providers to offer automatic compensation to customers

Broadband providers to offer automatic compensation to customers

Experienced loss of service or delayed repairs for your landline and broadband service? You'll soon be entitled to automatic compensation.

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