Broadband, mobile & TV services
New rules will let broadband customers who aren't getting the quoted speed exit their contract.
EE has fared worst for both landline and broadband customer complaints in the last figures released by Ofcom.
We explain why you may have to pay a fee to leave your broadband provider even if your contract has long since run out.
The UK’s telecoms giants are falling short when it comes to broadband services, according to the latest Which? customer satisfaction survey.
In the past, ISPs have been accused of misleading their customers by applying network-slowing traffic management to their supposedly unlimited broadband packages. We investigate whether this practice is still taking...
Calls constantly cutting out? If you suffer from poor mobile phone reception a signal booster might be a quick fix.
Wondering how to leave your mobile network? We’ve compiled a guide for how to leave the most popular mobile providers from EE to Vodafone.