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Broadband, mobile & TV services

Vodafone drops roaming charges, promises improvements to customer service

Vodafone drops roaming charges, promises improvements to customer service

Vodafone customers can roam free of charge in over 40 countries with full access to data, minutes and texts without the fear of running up a hefty bill.

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Millions let down by poor broadband service – Which? fights back

Millions let down by poor broadband service – Which? fights back

A decent broadband connection is considered a modern day essential but a new Which? survey has found that 59% of households – 16 million across the country – experience​​d some...

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Sky Q finally receives long-awaited features in new update

Sky Q finally receives long-awaited features in new update

For the last week Sky has been rolling out a major update to Sky Q set-top boxes that brings along some major new features. Undoubtedly the biggest change brought on...

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BT, Plusnet and EE top for broadband complaints

BT, Plusnet and EE top for broadband complaints

BT, Plusnet and EE were the most complained about broadband providers during the third quarter of 2016, Ofcom figures show.

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Unlocking your phone is now free – should you do it?

Find out how unlocking your phone can save you money and make it worth more when you sell it.

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How do WhatsApp’s changes to its privacy policy affect you?

WhatsApp has updated its privacy policy, so you may start to get ads. Find out what this means for you and how to stop your data being shared.

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BT Openreach forced to make serious reforms to broadband service

BT Openreach forced to make serious reforms to broadband service

Ofcom wants BT's Openreach division to become a distinct company within the BT group, in order to improve the UK's struggling broadband internet service.

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We reveal the latest mobile phone signal boosters

Looking for a mobile phone signal booster? From femtocell signal boosters to software, we reveal how you can improve your phone signal.

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Amazon Prime – is now the time to subscribe?

Amazon Prime has added even more services to its ever-expanding range. We take a look at what else you get for £79 a year to find out whether it's worth having.

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Customer complaints prompt Sky investigation

Customer complaints prompt Sky investigation

Sky is being investigated following concerns that customers aren’t allowed to cancel at the end of their contracts.

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