We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Broadband, mobile & TV services

Unlocking your phone is now free – should you do it?

Find out how unlocking your phone can save you money and make it worth more when you sell it.

Posted on

How do WhatsApp’s changes to its privacy policy affect you?

WhatsApp has updated its privacy policy, so you may start to get ads. Find out what this means for you and how to stop your data being shared.

Posted on
BT Openreach forced to make serious reforms to broadband service

BT Openreach forced to make serious reforms to broadband service

Ofcom wants BT's Openreach division to become a distinct company within the BT group, in order to improve the UK's struggling broadband internet service.

Posted on

We reveal the latest mobile phone signal boosters

Looking for a mobile phone signal booster? From femtocell signal boosters to software, we reveal how you can improve your phone signal.

Posted on

Amazon Prime – is now the time to subscribe?

Amazon Prime has added even more services to its ever-expanding range. We take a look at what else you get for £79 a year to find out whether it's worth having.

Posted on
Customer complaints prompt Sky investigation

Customer complaints prompt Sky investigation

Sky is being investigated following concerns that customers aren’t allowed to cancel at the end of their contracts.

Posted on
Price hike may lead to BT contract cancellations

Price hike may lead to BT contract cancellations

BT customers are able to leave their contract penalty free after the company announced a raft of price hikes.

Posted on

Slow broadband speeds? Now you can cancel

New rules will let broadband customers who aren't getting the quoted speed exit their contract.

Posted on
EE fare worst for complaints

EE fare worst for complaints

EE has fared worst for both landline and broadband customer complaints in the last figures released by Ofcom.

Posted on

Hidden broadband ‘cessation’ charges

We explain why you may have to pay a fee to leave your broadband provider even if your contract has long since run out.

Posted on
Back to top
Back to top