Broadband, mobile & TV services
Amazon Prime – is now the time to subscribe?
Amazon Prime has added even more services to its ever-expanding range. We take a look at what else you get for £79 a year to find out whether it's worth having.
Customer complaints prompt Sky investigation
Sky is being investigated following concerns that customers aren’t allowed to cancel at the end of their contracts.
Price hike may lead to BT contract cancellations
BT customers are able to leave their contract penalty free after the company announced a raft of price hikes.
Slow broadband speeds? Now you can cancel
New rules will let broadband customers who aren't getting the quoted speed exit their contract.
EE fare worst for complaints
EE has fared worst for both landline and broadband customer complaints in the last figures released by Ofcom.
Hidden broadband ‘cessation’ charges
We explain why you may have to pay a fee to leave your broadband provider even if your contract has long since run out.
Worst broadband for customer satisfaction
The UK’s telecoms giants are falling short when it comes to broadband services, according to the latest Which? customer satisfaction survey.
Is your ISP limiting your broadband speed and data allowance?
In the past, ISPs have been accused of misleading their customers by applying network-slowing traffic management to their supposedly unlimited broadband packages. We investigate whether this practice is still taking...
Poor mobile reception? Why a signal booster might help
Calls constantly cutting out? If you suffer from poor mobile phone reception a signal booster might be a quick fix.
How to leave your mobile network: PACs and unlocking your phone
Wondering how to leave your mobile network? We’ve compiled a guide for how to leave the most popular mobile providers from EE to Vodafone.