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Broadband, mobile & TV services

Sky Mobile vs Virgin Mobile: which mobile network is better in 2021?

Sky Mobile vs Virgin Mobile: which mobile network is better in 2021?

As two of the largest telecoms companies in the UK, Sky and Virgin Media offer very similar propositions, including when it comes to their mobile networks. We take a look at the deals from both providers to see what's on offer.

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Cheapest UK home phone landline-provider deals for 2021

Cheapest UK home phone landline-provider deals for 2021

Need to stay connected but no need to be online? We round up some of the best and worst landline deals

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EE announces mobile roaming charges will return from January 2022

EE announces mobile roaming charges will return from January 2022

EE has become the first mobile network to introduce roaming charges in Europe from January next year, with customers being charged a flat fee to roam in 47 European countries and territories. 

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Has O2 reintroduced mobile data roaming charges? What you need to know.

Has O2 reintroduced mobile data roaming charges? What you need to know.

O2 has announced it will be introducing a fair usage cap of 25GB when roaming in the EU from August – but not the end of free roaming, yet.

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How to know it’s time to leave your broadband provider

How to know it’s time to leave your broadband provider

If you're one of the people struggling with a poor connection you may be wondering whether a change is worth it. We asked those who had switched what made them take the plunge - if any of their reasons speak to you, you may find that it’s also for you to to switch provider.

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6 in 10 consumers not yet aware of gigabit-capable broadband

6 in 10 consumers not yet aware of gigabit-capable broadband

Rollout of gigabit-capable broadband should ensure the UK’s infrastructure can continue to meet the demand for years to come

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Mobile data roaming in green list countries: how much will it cost?

Mobile data roaming in green list countries: how much will it cost?

With international travel now open and the traffic light system in effect, you might be planning a much-needed getaway. We take a look at how to save on roaming costs both in EU and non-EU destinations.

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5 reasons you’re wrong about switching broadband provider

5 reasons you’re wrong about switching broadband provider

Only a third those who had never switched told us it's because they are happy with their provider

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Telecoms regulator calls on providers to improve customer service

Telecoms regulator calls on providers to improve customer service

While Ofcom acknowledged that the covid-19 pandemic has significantly impacted providers' call centre capacity, it says adequate measures should now be in place to support customers.

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Broadband annual price rises: which providers hike costs the most?

Broadband annual price rises: which providers hike costs the most?

Unlike the price rises announced by other providers, these are baked into consumer contracts - meaning customers have no choice but to pay them, and they happen annually.

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