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Broadband, mobile & TV services

UK ranked 34th in world broadband-speed league table

While the UK held fairly steady in the rankings compared with last year, it was overtaken by the Republic of Ireland which moved up seven rankings to 29th place.

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Mobile phone users set to switch networks via free text message

Text-to-switch will mean you simply send a free text message to you current provider and then pass a code on to the new one

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Broadband deal of the week: Virgin Media offers £75 bill credit

Each week, we scan the broadband landscape to find great savings on new deals. This week, get a £75 bill credit with Virgin Media. Broadband can be an expensive long-term...

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Problems with retail, energy and telecoms are on the rise

Despite consumers having made almost double the number of complaints about businesses than last year, they are increasingly choosing not to raise issues directly with companies, the Ombudsman Services has...

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New guidelines aim to reduce unfair practice by broadband and mobile providers in the UK

Ofcom has committed to ensuring telecoms and TV companies treat customers fairly – but what does that mean for you?

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Broadband price increases could cost nearly £200 each year

We've found that broadband customers who stay with their provider past their initial minimum contract are facing price hikes of up to £192 a year unless they renegotiate with their current provider or switch away to another firm.

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UK mobile download speeds lag behind other countries

The latest global report from mobile analytics company, Opensignal, shows that the UK ranked midtable for download speeds and 4G availability.

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EE announces 5G switch-on date

The UK's biggest mobile network, EE, has announced that the UK's first 5G service will be launching on the 30th of May in six cities: London, Cardiff, Edinburgh, Belfast, Birmingham and Manchester.

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Phone and broadband providers to send end-of-contract alerts to customers

The telecoms regulator, Ofcom has today set out its plans for new rules which will require telecoms providers to notify its customers when they are close to the end of their contract.  

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TalkTalk is the latest broadband provider to raise prices

The price rises will affect TalkTalk broadband customers who are out of contract - if you're affected, it's time to either haggle or switch.

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