Broadband, mobile & TV services
In 2015, participants received an average of 9.7 nuisance calls, while this year they received 7.4 calls – the lowest figure seen in Ofcom’s six years of research.
Nearly a quarter of those who had switched did so because they’d found a better deal with a new provider. With the typical deal jumping in price by around 20% at the end of an introductory period, this isn't a great surprise.
UltraViolet, the service that let you save digital versions of movies is going offline, but you can still save you online film collection as long as you link your account to Flixster. Here's how.
Each week, we scan the broadband landscape to find great savings on new deals. This week, a flash deal by Plusnet offers £75 cashback and Post Office offer anytime calls on their ultra-cheap standard broadband package.
While the telecoms regulator found that complaints were down at the beginning of this year when compared to the final quarter of 2018, some providers still had overly high levels of complaints.
The telecoms regulator, Ofcom, has announced new rules aimed at getting mobile customers fairer contracts after research shows that 1.4 million customers are overpaying by a total of £182m a year on their mobile contract.
If you're going on holiday this summer, beware the sky-high roaming costs you can face. Uploading one 5MB photo in Turkey could cost you £40.
Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.
When we surveyed over 8,000 broadband customers, only a third said they were considering switching broadband provider - and nearly half had never switched away from their first provider
Each week, we scan the broadband landscape to find great savings on new deals. This week, Plusnet's cashback offer comes to an end.