Broadband, mobile & TV services
Vodafone and Virgin Mobile named worst telecoms providers by Ofcom
Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.
Virgin Media announces switch to Vodafone mobile network: what does it mean for you?
Virgin Mobile has today announced that all of its mobile services will be moving over to Vodafone from EE as of late 2021, including 5G services which will launch before the switchover date in a new agreement which is due to last five-years. Customers will be switched over closer to the date.
UK’s biggest mobile networks agree deal to tackle poor rural 4G coverage
The government has today announced that a deal has been struck between the four biggest UK mobile networks; EE, O2, Three and Vodafone, to invest up to £1bn into tackling so-called 'not-spots' which are rural areas which have little to no signal at all.
Price hikes for Plusnet and Vodafone broadband customers
Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%. Plusnet’s line rental costs are increasing,...
75% of broadband customers could be at risk of overpaying
Confusion over broadband can be costly - those who don't switch provider or re-contract with their existing provider pay an extra £100 each year on their broadband deal on average.
EE customers have best mobile network experience, new report claims
Mobile analytics company Opensignal's latest UK Mobile Network Experience report has seen EE pass 90% 4G availability in the UK for the first time as they continue to outperform its rivals in giving its customers the best network experience.
Get up to £100 voucher with Vodafone fibre broadband
Until the 15th October, Vodafone is offering £100 as a voucher when you take out the Superfast 2 package through Which? Switch Broadband.
Plusnet offers £70 cashback on fibre broadband deal
From tomorrow (2nd October) until the 10th October, Plusnet is offering £70 cashback on its Unlimited Fibre deal if you go through Which? Switch Broadband.
Broadband providers to offer fairer prices to longstanding customers
While we found the average price increase for deals starting in September 2019 would be 26%, some customers could see their prices jump by 89%.
Citizens Advice calls on Three to end rip-off charges for customers
Citizens Advice has today called on Three to stop penalising its customers for their loyalty, revealing that as much as 210,000 customers are paying an annual "loyalty penalty" at a cost which could be as high as £32.4 million.