Broadband, mobile & TV services
The popular provider topped Ofcom's complaints league table for both broadband and pay-monthly mobile services.
Three, EE and Vodafone will continue to overcharge customers for mobile contracts – here’s how to save
In a recent announcement, Ofcom, The telecoms regulator, said that some of the UK's biggest mobile networks would apply discounts to out-of-contract mobile customers but commitments by three of the largest UK mobile networks do not go far enough and will mean some mobile customers will continue to overpay on their contract.
The appeal is obvious – streaming services offer hours of film, documentary and television with new titles popping up regularly. But each has a different interface, more and more content is exclusive and they don't always let you download shows to watch on the go - we can help you pick which is best.
New data from the telecoms regulator, Ofcom, shows that although more people in the UK are able to get faster broadband and a good mobile signal than last year, some rural areas are still being left behind in terms of coverage.
Most broadband providers currently use the Openreach network, but an increasing number of alternative network providers are appearing - and switching to or from them can involve downtime or overlapping connections.
We've found there are two key ways to reduce the amount you pay for broadband - and both could save you around £120 each year
Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.
Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.
Virgin Mobile has today announced that all of its mobile services will be moving over to Vodafone from EE as of late 2021, including 5G services which will launch before the switchover date in a new agreement which is due to last five-years. Customers will be switched over closer to the date.
The government has today announced that a deal has been struck between the four biggest UK mobile networks; EE, O2, Three and Vodafone, to invest up to £1bn into tackling so-called 'not-spots' which are rural areas which have little to no signal at all.