Broadband, mobile & TV services
While we found the average price increase for deals starting in September 2019 would be 26%, some customers could see their prices jump by 89%.
Citizens Advice has today called on Three to stop penalising its customers for their loyalty, revealing that as much as 210,000 customers are paying an annual "loyalty penalty" at a cost which could be as high as £32.4 million.
More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month
A majority of people are successful when they give it a go, so what's holding you back from trying it?
Mobile network operator Three has today switched on its 5G service in parts of London, but only for broadband customers, with mobile customers having to wait until at least later on in the year
Our survey of 1000 TV and broadband customers found that the majority had been subscribed for at least five years - but they're not always sticking with their provider because they like it.
Virgin Media's latest offer, exclusive to Which? Switch Broadband, gives new customers bill credit on its entry-level fibre package as well as free setup costs and a discounted monthly price.
New analysis of Ofcom data by Which? has revealed that four fifths of constituency areas suffer from patchy 4G mobile coverage, with both urban and rural areas affected.
Broadband can be an expensive long-term commitment – so it's always worth keeping an eye out for deals. SSE has recently launched its latest offer exclusive to Which? Switch Broadband, adding a £50 gift card to its already cheap Unlimited Fibre deal.
Despite fibre being available to the vast majority of premises in the UK, over a quarter of those who responded to our survey told us they weren’t sure it was available where they live.