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Broadband, mobile & TV services

New guidelines aim to reduce unfair practice by broadband and mobile providers in the UK

Ofcom has committed to ensuring telecoms and TV companies treat customers fairly – but what does that mean for you?

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Broadband price increases could cost nearly £200 each year

We've found that broadband customers who stay with their provider past their initial minimum contract are facing price hikes of up to £192 a year unless they renegotiate with their current provider or switch away to another firm.

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UK mobile download speeds lag behind other countries

The latest global report from mobile analytics company, Opensignal, shows that the UK ranked midtable for download speeds and 4G availability.

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EE announces 5G switch-on date

The UK's biggest mobile network, EE, has announced that the UK's first 5G service will be launching on the 30th of May in six cities: London, Cardiff, Edinburgh, Belfast, Birmingham and Manchester.

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Phone and broadband providers to send end-of-contract alerts to customers

The telecoms regulator, Ofcom has today set out its plans for new rules which will require telecoms providers to notify its customers when they are close to the end of their contract.  

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TalkTalk is the latest broadband provider to raise prices

The price rises will affect TalkTalk broadband customers who are out of contract - if you're affected, it's time to either haggle or switch.

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EE to raise its broadband prices in June 2019

The price increases will affect customers who signed-up with EE – or upgraded their account – before February 29. If you’re an EE customer unhappy with the increased price of your broadband package, it's time to switch.

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Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.

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Best and worst UK mobile networks revealed for 2019

The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.

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Now TV Cinema pass up 20% a month: best offers on Now TV, Netflix and Amazon Prime

After raising the prices of its Daily and Weekly Sports Passes by £2, NOW TV has increased the price of its Sky Cinema Pass from £9.99 to £11.99, effective as of the 3 April. This price rise has affected both new and existing customers. We take a look at the best deals and whether it's worth switching away to a rival.

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