Broadband, mobile & TV services
Best Black Friday broadband deals for 2020
We'll sift through the Black Friday 'bargains' from each provider as they appear, to help you decide who to choose for great value broadband.
Best Sim-only deals for Black Friday: our experts uncover the best offers
Despite the year we have had, Black Friday is still shaping up to be the big sales event it promises to be and Sim-only deals are starting to pop up in the run-up to the big day.
Mobile providers to be banned from selling locked phones
Banning locked phones will make it easier for customers to switch networks, saving them time, money and effort as well as giving people access to better deals, says the telecoms regulator.
Which? calls for trade deals to extend free mobile roaming beyond Europe
Trade deals currently being negotiated between the UK and the US, Australia and other countries could be used to help save holidaymakers money. Here's how to save on roaming during your next trip.
Third of mobile network customers still being hit by overpayments rip-off
One in three ‘bundled’ customers are still being charged the full price of their contract even after paying off the cost of their handset, research by Which? has revealed.
Broadband customers could save millions as providers commit to price changes
A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.
Why you’re wrong about mobile network providers and switching
In our latest survey, we asked 1,340 people about their mobile network provider and of those that had not switched in the last 12 months, these were the common reasons given.
How to save money on your mobile phone bill during lockdown
With many of us spending more time indoors in our homes and changing our habits, it's worth looking at how you can shave a few pounds off our bills including our mobile bill.
Broadband customers face price rises during lockdown: what to do if you can’t haggle or switch
More than half of the broadband customers we surveyed told us they had struggled to contact their broadband provider in the past month.
Broadband coping well during lockdown: Ofcom reveals UK speeds holding up
Research from the telecoms regulator shows UK broadband speeds have withstood the surge in demand resulting from home working and online lessons during lockdown.