We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Broadband, mobile & TV services

Best & worst broadband 2019: big providers failing customers

In our latest survey, we've found that the customers with the biggest broadband providers are the least likely to be satisfied.

Posted on

New rules mean better advice on broadband speeds

A new code of practice from telecoms regulator Ofcom have now come into effect, requiring broadband providers to clearly tell customers how fast their speed will be before they sign...

Posted on

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

Posted on

Update: Mobile network TPO officially enters administration

The "ethical" mobile network could be just days from collapse, affecting thousands of customers. Which? explains what affected customers can do to get the best deal possible.

Posted on

Mobile contract prices on the rise: are you paying too much?

O2 and Three customers will see their mobile phone bill go up by 2.5% whereas EE customers will see their bills increase by 2.7%. Vodafone has also announced it will raise their prices but will confirm how much on Wednesday 20th March.

Posted on

Is switching broadband provider as hard as finding love?

When we surveyed 2000 people about whether finding a new partner or switching broadband was trickier, we were surprised by some of the results

Posted on

Update: What would happen to mobile roaming after a no-deal Brexit?

If the UK was to leave the European Union with no deal, the popular "roam like at home" legislation, which allows holidaymakers to enjoy the same costs for using their mobile phone abroad as they would at home, would no longer be protected under UK law. Providers would be free to charge what they wish.

Posted on
Blue and red fibre optical cables on a black background

Virgin Media is trialling the UK’s fastest home broadband

The service, set up in Cambridgeshire, allows for speeds 22 times faster than the top speed Virgin currently offers – and more than 200 times faster than the UK’s average connection.

Posted on

Mobile customers overpaying by £800m a year for data

New analysis by Citizens Advice shows that over seven in ten mobile customers with a Sim-only plan are overpaying for data they do not use, affecting 12 million customers in the UK.

Posted on

Vodafone and Virgin receive the most complaints in latest Ofcom results

The latest set of results by Ofcom, which cover July to September 2018 shows that Vodafone has gone straight in as the most complained about broadband and landline provider with Virgin being the most complained about pay-monthly mobile and paid TV provider. 

Posted on
Back to top
Back to top