Broadband, mobile & TV services
Mobile customers of Three and O2 will see their bills rise after the latest inflation figures were announced, regardless of the length of the contract with many mobile network operators now introducing inflation-linked mid-contract price rises. We take a look at what you can do if you are affected by these prices and how you can save money on your mobile bill.
Now broadband, mobile phone and pay TV providers have to let you know when your minimum contract period is coming to an end - the aim is to stop you from being overcharged
BT has announced that many of its broadband, mobile phone and landline customers will all see their prices rise by 1.3%. It has started contacting affected customers to alert them that their monthly bills will rise from March 31.
The popular provider topped Ofcom's complaints league table for both broadband and pay-monthly mobile services.
Three, EE and Vodafone will continue to overcharge customers for mobile contracts – here’s how to save
In a recent announcement, Ofcom, The telecoms regulator, said that some of the UK's biggest mobile networks would apply discounts to out-of-contract mobile customers but commitments by three of the largest UK mobile networks do not go far enough and will mean some mobile customers will continue to overpay on their contract.
The appeal is obvious – streaming services offer hours of film, documentary and television with new titles popping up regularly. But each has a different interface, more and more content is exclusive and they don't always let you download shows to watch on the go - we can help you pick which is best.
New data from the telecoms regulator, Ofcom, shows that although more people in the UK are able to get faster broadband and a good mobile signal than last year, some rural areas are still being left behind in terms of coverage.
Most broadband providers currently use the Openreach network, but an increasing number of alternative network providers are appearing - and switching to or from them can involve downtime or overlapping connections.
We've found there are two key ways to reduce the amount you pay for broadband - and both could save you around £120 each year
Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.