Broadband, mobile & TV services
When we surveyed 2000 people about whether finding a new partner or switching broadband was trickier, we were surprised by some of the results
If the UK was to leave the European Union with no deal, the popular "roam like at home" legislation, which allows holidaymakers to enjoy the same costs for using their mobile phone abroad as they would at home, would no longer be protected under UK law. Providers would be free to charge what they wish.
The service, set up in Cambridgeshire, allows for speeds 22 times faster than the top speed Virgin currently offers – and more than 200 times faster than the UK’s average connection.
New analysis by Citizens Advice shows that over seven in ten mobile customers with a Sim-only plan are overpaying for data they do not use, affecting 12 million customers in the UK.
The latest set of results by Ofcom, which cover July to September 2018 shows that Vodafone has gone straight in as the most complained about broadband and landline provider with Virgin being the most complained about pay-monthly mobile and paid TV provider.
Freeview's new app will let you watch some of the UK's most popular channels on the go on your smartphone, as well as letting you browse the catch-up libraries from iPlayer, All 4, My5 and ITV Hub. Find out more about the app and how to get it.
New Which? analysis of customer speed tests has found the areas of the country suffering from the slowest broadband - while many rural areas are affected, some cities come up short too.
We've found that customers with TV and broadband bundles from the big providers could be paying nearly £700 more than new customers are charged annually.
Broadband customers who stay with the same provider and don’t haggle for a better deal are being hit with loyalty penalties of up to £220 a year on average. We...
A BT report has looked at the negative impact of a poor wi-fi connection on UK households