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Broadband, mobile & TV services

EE to raise its broadband prices in June 2019

EE to raise its broadband prices in June 2019

The price increases will affect customers who signed-up with EE – or upgraded their account – before February 29. If you’re an EE customer unhappy with the increased price of your broadband package, it's time to switch.

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Worst broadband and mobile phone providers named by Ofcom

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.

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Best and worst UK mobile networks revealed for 2019

Best and worst UK mobile networks revealed for 2019

The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.

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Now TV Cinema pass up 20% a month: best offers on Now TV, Netflix and Amazon Prime

Now TV Cinema pass up 20% a month: best offers on Now TV, Netflix and Amazon Prime

After raising the prices of its Daily and Weekly Sports Passes by £2, NOW TV has increased the price of its Sky Cinema Pass from £9.99 to £11.99, effective as of the 3 April. This price rise has affected both new and existing customers. We take a look at the best deals and whether it's worth switching away to a rival.

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EE named best UK mobile network for coverage

EE named best UK mobile network for coverage

The latest report by mobile analytics company, Opensignal has found that EE has opened a significant lead in terms of the mobile experience of its users, particularly when it comes to download speed, where its scores were 20% faster than its closest rivals.

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Virgin Media worst for broadband outages as automatic compensation introduced

Virgin Media worst for broadband outages as automatic compensation introduced

One in six Virgin customers said they had been left with no connection for hours or days at a time.

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Best & worst broadband 2019: big providers failing customers

Best & worst broadband 2019: big providers failing customers

In our latest survey, we've found that the customers with the biggest broadband providers are the least likely to be satisfied.

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New rules mean better advice on broadband speeds

New rules mean better advice on broadband speeds

A new code of practice from telecoms regulator Ofcom have now come into effect, requiring broadband providers to clearly tell customers how fast their speed will be before they sign...

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Sky to raise its broadband and TV prices in April

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

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Update: Mobile network TPO officially enters administration

Update: Mobile network TPO officially enters administration

The "ethical" mobile network could be just days from collapse, affecting thousands of customers. Which? explains what affected customers can do to get the best deal possible.

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