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Car hire contracts catch out customers

Car hire customers are falling foul of unexpected and unclear contract terms, according to new research by Which? Travel When we looked at more than 40 contracts from 18 car...

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Flight compensation and the airlines that won’t pay

Passengers who challenge airlines over compensation for denied boarding or delays have their complaints upheld in over half of cases, according to statistics seen by Which? Travel. Fliers who aren’t...

Which? tells British Airways to pay up on compensation

The more than 75,000 passengers affected by bank holiday disruption on British Airways will need to lodge complaints with the airline to get the compensation they are legally entitled to...

A quarter of all flights delayed

Less than 75% of flights arrive on time according to new analysis of more than 850,000 flights by Which? Canadian leisure airline Air Transat, Icelandair and Norwegian airlines languished at...

10 airport rip-offs and how to avoid them

Parking: £417 At London Heathrow’s T5, the drive-up price for seven days’ parking can be as high as £417. Book online in advance and that week will cost £137 instead,...

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Fraud risk for holidaymakers on Airbnb and Holiday Lettings?

A Which? investigation has proved just how easy it is for con artists to put fake accommodation listings on popular holiday-letting websites. We set up fake profiles on Airbnb and...

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Airline laptop ban: insurers extend cover

Insurance providers are reassuring British travellers caught up in the latest airline security measures that their laptops will be covered against loss, theft and damage. Aviva and LV have extended...

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Ryanair Holidays: always beaten on price?

Ryanair Holidays was quietly suspended in January, despite launching only a month earlier. Which? Travel research into the prices it offered reveals why. Never heard of Logitravel? Neither had we...

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Failing food hygiene at top-rated UK hotels

A Which? Travel investigation has uncovered failing food hygiene at 650 UK hotels, including those with four and five stars or coveted AA rosettes.

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Which airlines won’t let you take your hand luggage on board?

Passengers, who are unexpectedly made to put their hand luggage in the hold when at the gate, risk leaving valuable, uninsured items in an unsecured bag, new research by Which?...

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