Holidaymakers left £1,781 out of pocket on average by airlines and holiday companies refusing refunds
Travellers denied refunds resort to Section 75 and chargeback to claim back money lost to Covid-19 cancellations.
A negative Covid-19 test result is now required to visit Italy if you are travelling from the UK, but how can you get tested privately and can you get a refund for your holiday if you test positive?
The UK’s largest holiday cottage companies - Sykes, Hoseasons and Holidaycottages.co.uk - are among the worst providers in the UK, according to new Which? Travel research.
The British company Opodo, bought by ‘Europe’s biggest online travel agent’ eDreams ODIGEO in 2011, has left the Atol scheme.
Thomas Cook has just relaunched as an online travel agent, so why isn't it using Ryanair flights?
The lack of clear information from the government on how it decides which countries will be removed from the travel corridor list each Thursday has led to confusion among holidaymakers.
More consumers are waiting until the last minute to book holidays amid COVID-19 uncertainty. Twenty two percent of people booked less than a week before departure. This is likely so travellers can keep on top of changing travel restrictions and choose destinations exempt from quarantine. But is it still possible to get a bargain at the 11th hour? Here we share our best tips for saving money on a last-minute break.
Airline passengers are let down by the convoluted dispute resolution process and thousands of people are stuck in a county court backlog that could take years to resolve. Which? is calling for a new mandatory aviation ombudsman to help restore consumer trust in travel
Following discussions with Which?, Thomas Cook customers can be confident of getting their money back quickly if coronavirus leads to holiday cancellations.
Major airlines aren't seating passengers at a social distance even when there is room to do so.