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Travel

Car hire lies caught on camera

Car hire lies caught on camera

Pressure selling is illegal throughout the EU, yet Which? has received complaints about all the major car hire companies using misleading or aggressive tactics to sell extra insurance. Which? Travel sent mystery shoppers armed with secret cameras to see just how far its agents will go to make a sale.

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How Brexit could hit your holiday with a surprise 8% fee

How Brexit could hit your holiday with a surprise 8% fee

Travellers could be hit with an extra 8% surcharge on package holidays if the pound keeps plummeting – even on getaways for which they have already booked and paid.

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British Airways cancellation confusion – what it means for passengers

British Airways cancellation confusion – what it means for passengers

British Airways customers have been left feeling confused after the airline told them their flights were cancelled, with hundreds being contacted by mistake. British Airways (BA) pilots are planning to...

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Will your passport be valid after Brexit?

Will your passport be valid after Brexit?

The time is ticking for British holidaymakers to renew their passports, which could need as much as 15 months' validity in the event of a no-deal Brexit.

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How to save on travel insurance with a pre-existing medical condition

How to save on travel insurance with a pre-existing medical condition

Cheap travel insurance is often the preserve of the young and healthy, but it's still possible to slash the cost of your cover, even with an illness. From skipping annual insurance to sharing a joint policy with a partner or friend, we've explored the five best ways to save money with a pre-existing medical condition.

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Should cruise ships be banned from World Heritage Sites?

Should cruise ships be banned from World Heritage Sites?

Cruise ships will no longer be able to dock in central Venice amid environmental fears, but should large liners be banned from Unesco World Heritage Sites altogether? Last week, the...

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UK airlines abandon flyers during delays

UK airlines abandon flyers during delays

The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.

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Thomas Cook and Tui rated worst for package holidays

Thomas Cook and Tui rated worst for package holidays

Big names Thomas Cook and Tui have come bottom Which? Travel's package holiday provider survey. Other holiday companies offer a better experience at low prices.

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London airport strikes: are you prepared for summer travel disruption?

London airport strikes: are you prepared for summer travel disruption?

Gatwick, Heathrow and Stansted airports could face industrial action this summer, throwing millions of holidaymakers' plans into chaos during peak travel weeks.

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Europcar brands worst for car hire problems

Europcar brands worst for car hire problems

Nearly half of those who hired a car with Interrent, and more than four in ten Goldcar customers, reported a problem with their rental, ranging from terrible customer service to unexpected charges. Find out which car hire companies you should avoid, and which you should hire with.

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