Pressure selling is illegal throughout the EU, yet Which? has received complaints about all the major car hire companies using misleading or aggressive tactics to sell extra insurance. Which? Travel sent mystery shoppers armed with secret cameras to see just how far its agents will go to make a sale.
Travellers could be hit with an extra 8% surcharge on package holidays if the pound keeps plummeting – even on getaways for which they have already booked and paid.
British Airways customers have been left feeling confused after the airline told them their flights were cancelled, with hundreds being contacted by mistake. British Airways (BA) pilots are planning to...
The time is ticking for British holidaymakers to renew their passports, which could need as much as 15 months' validity in the event of a no-deal Brexit.
Cheap travel insurance is often the preserve of the young and healthy, but it's still possible to slash the cost of your cover, even with an illness. From skipping annual insurance to sharing a joint policy with a partner or friend, we've explored the five best ways to save money with a pre-existing medical condition.
Cruise ships will no longer be able to dock in central Venice amid environmental fears, but should large liners be banned from Unesco World Heritage Sites altogether? Last week, the...
The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.
Big names Thomas Cook and Tui have come bottom Which? Travel's package holiday provider survey. Other holiday companies offer a better experience at low prices.
Gatwick, Heathrow and Stansted airports could face industrial action this summer, throwing millions of holidaymakers' plans into chaos during peak travel weeks.
Nearly half of those who hired a car with Interrent, and more than four in ten Goldcar customers, reported a problem with their rental, ranging from terrible customer service to unexpected charges. Find out which car hire companies you should avoid, and which you should hire with.