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Under half of all Ryanair complaints brought to the Civil Aviation Authority (CAA) in the first quarter of 2019 resulted in a possible payout for the passenger.
The summer holidays may feel far behind us, but if you’re longing for an overseas adventure, now is the perfect time to start thinking about your Yuletide break. Despite the...
Ryanair passengers are being sucked in by low fares only to be charged a premium for add-ons, Which? Travel has found. While the Irish carrier offered the lowest airfares in our snapshot research, it was the priciest for extras when we purchased baggage, seat selection and in-flight food. A £48 flight from London to Alicante soared to £170 – more than tripling in price.
Booking.com is still giving a false impression of hotel availability to rush consumers into making a booking, Which? Travel has found. Our snapshot research repeatedly found that ‘only 1 room left on our site’ prompts didn’t ring true when clicking through to the booking page.
A third of flyers are worried that European flights could be disrupted once Britain leaves the EU, according to a survey by Which? Travel. Young people aged 18-24 were most...
London Luton is again the worst rated large airport in the UK, as revealed in the Which? annual UK airports survey of real passenger experiences.
Some of the highest ranked hotels on TripAdvisor reached the top by using fake reviews, a new investigation from Which? Travel has shown.
Pressure selling is illegal throughout the EU, yet Which? has received complaints about all the major car hire companies using misleading or aggressive tactics to sell extra insurance. Which? Travel sent mystery shoppers armed with secret cameras to see just how far its agents will go to make a sale.
Travellers could be hit with an extra 8% surcharge on package holidays if the pound keeps plummeting – even on getaways for which they have already booked and paid.