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Travel

The worst hotel chains for complaints revealed

Hotel guests are most likely to run into problems if they check into a Britannia, Which? Travel has found. Four in 10 customers who booked into one of the chain’s properties had an issue with their stay, according to our survey of more than 7,000 people. The most common concerns experienced by Britannia hotel guests related to poor customer service (41%) and the quality of rooms (41%), followed by cleanliness (32%) and the quality of food and drink (27%).

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Rail firms ranked: which train companies failed to impress stressed commuters?

Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...

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A stock photo of a British Passport in a pocket. Photographed using the Canon EOS 5DSR.

Estimated 1.5 million British passports won’t be valid for travel to Europe in no-deal Brexit

A no-deal Brexit will leave millions of British holidaymakers with valid passports unable to travel to France, Spain and other Schengen Zone countries after March 29.

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Manchester’s new luxury terminal: £50 to avoid one of the UK’s worst airports

Flyers will soon be able to pay extra to use a new luxury terminal at Manchester Airport, after its waiting times were rated among the worst in the UK. The new facility, dubbed PremiAir, will offer fast-track security and immigration, a chauffeur-driven ride to your flight and a 'personalised' baggage service for those willing to fork out an extra £50 at least.

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Up to five million plane tickets could be cancelled in no-deal Brexit

Iata warns of possible travel chaos in event of no-deal Brexit. Airlines accused of failing to warn passengers of potential travel disruption.

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Top 10 best city breaks in Europe for value for money

Find out which European cities are not just the cheapest, but offer the best value for money for a weekend break, from Berlin to Seville

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Best and worst cruise lines revealed

Viking took the crown proving the continued popularity of small ship cruise lines over traditional mega ships.

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Travel health products you don’t need

Holidaymakers are wasting their money on branded products like Imodium and Piriteze, according to Which? Travel. Savings of up to £8 can be made by switching one remedy for another, with far cheaper alternatives available on the high street.

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Ryanair and the worst airlines in the UK revealed

Ryanair has once again been rated the worst airline in the UK by passengers. This is the sixth year running Ryanair has finished bottom of the Which? Travel annual airline...

Rail fare rises 2019: how much more will you pay from today?

We take a look at what the 3.1% fare hike means in real terms for train passengers.

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